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Overview
Specifications
Documents
Product Overview
OnCall 24x7 Tech Support
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.
With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.
OnCall 24x7 Tech Support contract purchases are non-refundable.
NETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.
With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.
OnCall 24x7 Tech Support contract purchases are non-refundable.
Main Features
- Count on comprehensive Support from one of our 1,500+ skilled field services representatives located in 170 service centers around the world
- If you need On-Site support, a technician can arrive by the end of the next business day; even faster response times are available with service upgrades
- Just like your car, your critical power and cooling infrastructure needs regular service; schedule a-Yearly preventive maintenance visit by one of our qualified technicians
- Get priority access to spare parts, helping to ensure the parts you need are available when you need them
General Information
Name: Netgear PMB0S51-10000S Software & License
Category: Netgear, Data Comm & Networking, Software & Licenses
UPC Code:
Country of Origin: . Country of origin is subject to change.
Specifications
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ADI Part Number W9-PMBS511S Brand Name Netgear Manufacturer Netgear, Inc Manufacturer Part Number PMB0S51-10000S Product Type Service Service Name ProSUPPORT OnCall 24x7 Tech Support
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Product Supported Netgear Category S1 Provided Support Configuration, Firmware Updates, Hardware Support, Live Chat, Parts Replacement, Phone Support, Software Support Service Characteristic Parts Service Description 24x7xNext Business Day Service Duration 5-Year Service Main Type Technical Service Response Time Next Business Day - Parts Replacement Service Sub Type Electronic and Physical